The Behavioral Health Support Services Supervisor is responsible for the day-to-day performance and operation of behavioral health. The Supervisor will hire, train, and mentor new staff, complete grant and other funding reports, assist with quality assurance, compliance, and audits, coordinate with clinical supervisors in completing staff competencies, work with community organizations and KIT behavioral health staff in the development of additional services, and work with other departments within KIT to help in achieving customer service goals, financial goals, and expectations.
- Develop and implement procedures in partnership with the Behavioral Health Director for behavioral health staff and un'ina flow at Dena'ina Wellness Center.
- Understand and follow current regulations, and be able to adapt to new laws in healthcare (pertinent to SAMHSA, Medicaid, 42 CFR, HIPAA, AK DHHS, etc.).
- Provide quality improvement resources and work with quality system staff to support task oversight and compliance.
- Interview, hire, provide orientations, mentor staff, complete schedules, timesheets, and approve leave.
- Perform analysis on possible new services. Review for generation of additional revenue streams and create proposal and justification summaries supportive of this data.
- Facilitate employee communication meetings. Establish goals, performance improvement plans, and objectives.
- Develop competencies for each position supervised and work with clinical supervisory staff to insure competencies are met. Provide support and services where appropriate.
- Work with the grants department to identify grant opportunities, complete applications and monitor compliance. Complete grant and dashboard reports.
- Facilitate team meetings and delegate tasks accordingly.
- Provide a high level of customer service while addressing un'ina concerns in a supportive and empathetic manner.
- Revise and update job descriptions as needed.
- Develop, implement, and revise un'ina and staff handbooks as needed.
- Provide operational support for Behavioral Health Director.
- Responsible for behavioral health meeting accreditation standards in partnership with the Behavioral Health Director.
- Coordinates with KIT General Services to develop Memorandums of Agreement (MOA) for community partners and contract workers. Submit MOAs to Health Systems Executive Director for final approval.
- Develop and monitor budgets. Approve behavioral health expenditures.
It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.
Light work Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.
Stand or Sit (Stationary position)
Walk (Move, Traverse)
Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
Stoop, kneel, crouch or crawl (Position self (to), Move)
Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
Pushing or Pulling
Category II Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.
Equipment and Tools
List Equipment used for job: Computer, fax, scanner, copier and other office equipment.
Drives KIT or Personal Vehicle: Personal
Comments: Travel will be required for attending meetings and trainings.
- Bachelors' Degree in Healthcare Administration or a combination of education and experience in a related field may be substituted for a degree.
- 5 years' experience in management or 3 years' experience in healthcare management.
- Valid Alaska driver license and must remain insurable under the Tribe's policy.
- Understand quality improvement methods, such as developing a systematic measurement for evaluating the delivery of services. This includes measure, analyze, improve, and control. Complete PDSA cycles.
- Detail oriented, interpersonal skills, problem-solving skills and technical skills.
- Have a working knowledge of the various ways care is delivered.
- Have a working knowledge of technology deployed.
- Understand regulations that must be followed.
- Understand the role of preventative care.
- Be familiar with human resources activities.
- Ability to analyze complex information.
- Organize varied tasks.
- Communicate clearly and effectively with other health professionals.
- Have working knowledge of Microsoft programs.
- Knowledge of HIPAA and 42 CFR regulations.
- Knowledge of healthcare accreditation standards.