- Oversees the day-to-day dental operations of the clinic, maintaining timely and effective communication with dentists, dental support team, front office team, referrals team, finance team, administration team, and outside agencies.
- Supervises Registered Dental Assistants; maintains work schedules and rotations ensuring appropriate staff coverage, delegates work assignments, provides necessary training, edits time cards, performs HR actions including disciplinary actions, and completes annual performance evaluations.
- Coordinates with Dental Receptionists and Dentists in the triage of walk-ins and phone-ins as needed.
- Ensures adequate inventory is maintained of all dental supplies, ensuring necessary materials are present for each day’s scheduled services/treatments.
- Ensures the upkeep of applicable audit documentation and logs.
- Ensures the replacement of dosimetry badges monthly for dental staff.
- Ensures weekly autoclave spore checks are performed.
- Ensures the maintenance and upkeep of all dental areas; ensures policies and procedures in regards to operatory cleaning is followed by staff; ensures monthly cleaning and checks of main evacuator trap; works with maintenance and/or management with any issues requiring attention.
- Maintains an overall understanding of the clinic’s employee health record (EHR) system (i.e., NextGen) as it relates to the Dental Department; communicates and coordinates with the NextGen support group and Dental Director on issues as they relate to the dental department and assists with training and communicating relevant information to dental staff.
- Collaborates with dental team in the oversight of case management of dental patients in conjunction with providers, dental staff, eligibility staff, referrals staff, and front office staff to provide education and information to patients, complete necessary documentation, process referrals, and schedule future appointments.
- Assists with the following as applicable and needed:
- Performs dental assisting duties, including, but not limited to, surgery, prosthodontics, endodontics, pedodontics, and orthodontics.
- Assists dentists with the entry of clinic notes in the EHR system.
- Assists with patient education in post-operative and post-surgical care, oral hygiene instructions, and preventative dental care.
- Processes dental digital x-rays as requested as well as sinus and panographic images.
- Provides and/or supervises preventative care of children, specifically coronal polishing and sealants; applies topical fluoride and varnish pediatric patients.
- Ensures Dental Department representation on the Safety Committee and any other committee requiring department representation.
- Responsible for ensuring Dental Department meets current CDC and CalOSHA codes, including Bloodborne Pathogens, HIPAA, ISSA, and hazardous materials requirements.
- Assists Dental Department in the compliance of AAAHC standards.
- Participates in required clinic meetings.
- Coordinates community outreach programs and prepares necessary supplies relating to dental care.
- Performs other duties as assigned.
- California Registered Dental Assistant license.
- Knowledge and experience in dental office operations.
- Highly organized with excellent time management skills.
- Strong office administration skills.
- Computer proficiency, including Microsoft Office suite of products.
- Ability to delegate responsibilities and supervise and lead a team.
- Experience with Electronic Health Records (EHR) systems; Nextgen experience is a plus.
- Excellent interpersonal skills and the ability to communicate information clearly and accurately, both verbally and in writing.
- Must have accuracy and attention to detail on clinical, technical, procedural, and administrative tasks.
- Ability to relate to patients of diverse backgrounds in potentially stressful situations.
- Ability to work independently and as member of a team, providing excellent service while maintaining patient confidentiality.
- Ability to operate in a dynamic, fast-paced environment with minimal supervision.
- Ability to handle stressful situations.
- Demonstrated ability to balance demands, multiple issues, conflicts, and time pressures constructively and efficiently to meet organizational needs.
- Strong problem-solving skills.
- Must have a strong commitment to mission, policies and goals of the tribal clinic.
- Experience as a Registered Dental Assistant.
- Current and valid CPR certification.
- Native American preferred.
- Knowledge and experience with electronic health records systems is a plus.
- English-Spanish bilingual skills is highly desirable.
- Willingness to receive continuing education training (some travel required).
- Ability to read, analyze, and interpret various documents, including patient charts, records, policies, procedures, program forms, grants, etc.
- Ability to respond to common inquiries or complaints from patients, regulatory agencies, or members of the business community.
- Ability to effectively present information to the Dental Director and staff, and management team as needed.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratios, and percentages, and to draw and interpret bar graphs.
- Ability to solve practical and critical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, verbal, diagram, and/or schedule form.
- Ability to handle a position that is physically and emotionally challenging.
- Ability to handle a high degree of stress and physical activity, including: walking, stooping, bending, lifting up to twenty-five (25) pounds, sitting, normal range vision correctable to 20/20, ability to hear within normal range, writing, ability to deal with time constraints and emotional stress.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be exposed to odors or airborne particles.
- The noise level in the work environment is usually within normal range.
Chumash Enterprise is one of the premier employers in Santa Barbara County. We are recognized as a Four-Diamond Resort, but it is our Five-Diamond Guest Service that keeps our guests coming back! With more than 1,800 Team Members, we offer a stable and rewarding work environment with a competitive benefits package, exciting growth opportunities, tuition reimbursement and more.
As our organization grows, new and exciting opportunities continue to develop at all of our properties including; Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Santa Ynez Chumash Tribal Administration, Hotel Corque and Root 246, Kita Wines, Hadsten House Hotel.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Consistent with federal law, Native American hiring preference applies.